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Privacy Policy

Privacy Policy

Last Updated: June 15, 2023

This privacy policy explains how SkillCertify collects, uses, and protects your personal information when you use our certification platform. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect several types of information from and about users of our platform, including:

1.1 Personal Information

  • Name and contact information (email address, phone number)
  • Account credentials (username, password)
  • Professional information (job title, company, experience level)
  • Profile information and preferences
  • Payment and billing information

1.2 Usage Data

  • Exam performance and results
  • Certificate issuance records
  • Activity logs and interaction with our platform
  • Time spent on exams and training materials

1.3 Technical Data

  • IP address and location information
  • Browser type and version
  • Device information
  • Cookies and similar tracking technologies
  • Log data and analytics information

2. How We Use Your Information

We use the information we collect to:

  • Create and manage your account
  • Provide and maintain our certification services
  • Process payments and fulfill transactions
  • Issue and verify certificates
  • Improve and personalize your experience
  • Communicate with you regarding service updates, promotional offers, and educational resources
  • Analyze usage patterns and optimize our platform
  • Detect and prevent fraudulent activities
  • Comply with legal obligations

3. Data Sharing and Disclosure

We may share your information with:

  • Service providers who assist us in operating our platform
  • Partners who offer complementary services or integrations
  • Potential employers or organizations (only with your explicit consent)
  • Legal authorities when required by law

We do not sell or rent your personal information to third parties for marketing purposes.

4. Certificate Verification

To maintain the integrity and value of our certifications, we provide a public verification service. When someone verifies a certificate using the verification link or hash:

  • We confirm the validity of the certificate
  • We display the certificate holder's name, certification title, issue date, expiration date, and certification level
  • We do not share contact information or personal details beyond what appears on the certificate itself

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data
  • Secure authentication protocols
  • Regular security assessments
  • Limited access to personal information by our staff
  • Continuous monitoring for potential vulnerabilities

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access to your personal information
  • Correction of inaccurate or incomplete information
  • Deletion of your personal information (subject to certain exceptions)
  • Restriction or objection to certain processing activities
  • Data portability
  • Withdrawal of consent

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. These technologies help us:

  • Remember your preferences and settings
  • Understand how you interact with our platform
  • Improve our services based on usage patterns
  • Provide personalized content and recommendations
  • Enable certain features and functionality

You can manage your cookie preferences through your browser settings. However, disabling certain cookies may limit your ability to use some features of our platform.

8. Children's Privacy

Our platform is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to remove such information.

9. Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. You are advised to review this policy periodically for any changes.

10. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

Email: privacy@skillcertify.com

Address: 123 Certification Way, Tech District, San Francisco, CA 94105, USA

Phone: +1 (234) 567-8900

This privacy policy is intended for informational purposes only and does not constitute a legal contract. The actual privacy practices may vary based on specific circumstances and legal requirements.